I've just decided that it really sucks to have my manager (Heather) be on maternity leave. On top of that, we have a new manager and assistant manager. Today I was basically training them both on what to do and everything. Gosh, I feel like I should be the manager. I feel so awkward telling what to do or even worse what not to do. It is kind of fun especially in front of customers. =)
I would just like to post a quick note to say that now that I have more quality time on the internet I would like to get this community up and running again.. We had great momentum, but everything just kinda dropped off. So, to get the ball rolling, here is a story that happened a few days ago. x-posted in my journal.
1.) Guy yelled as us today and cut up his credit card on the counter. Why? He wanted to rent our truck, and he didn't have any proof of insurance on him. In this state, it's illegal to drive without insurance, and you're required by law to have an insurance card in your vehicle. This is all we require.
2.) Guy yelled at 4 of us seperately because we couldn't give him 50 cents back from a gift card.
3.) Crazy woman yelled at me for 15 minutes because I wouldn't return her 3 piece lamp set. The catch? She only had 2 of the lamps there.
I was at work helping this old couple with some things they were purchasing while two other employees were screwing around by the register. They were being obnoxious (their usual selves) and were using some "bad language" Anyway, i'm having a conversation with the old people trying to be nice and all, and helping thing when the old man explodes on one of the guys. "You need to watch your mouth, there is a lady here *points to his wife* and i don't appreciate you talking like this! Where is the manager! Get the manager right away!" So i tell the guy i'm sorry the manager isn't here at the moment. So then he completely ignores me and continues to yell at the guy, "Do you work here?! Huh do ya?!" so the kid replies, "Nope, i'm from the bronx" when really he worked there, but wanted to act like his stupid self and say he was from the bronx.
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